EM Law | Commercial Lawyers in Central London
Whistleblowing policies solicitors
”Whistleblowing” refers to the act of reporting or exposing wrongdoing, either within an organisation, or externally, for example to a regulator or the press. The law on whistleblowing is contained in the Employment Rights Act 1996, (ERA 1996) as amended by the Public Interest Disclosure Act 1998 (PIDA).
Whistleblowing and the law
PIDA amended the ERA 1996 to introduce protection for workers (including employees) who “blow the whistle” on wrongdoing at work. Workers have a right not to be dismissed or suffer any detriment at work as a result of making a “protected disclosure”.
For the disclosure to be protected, the worker must:
- Make a disclosure of information.
- Reasonably believe that the information tends to show that one or more of the following had occurred or was likely to occur:
- A criminal offence.
- Breach of any legal obligation.
- A miscarriage of justice.
- Danger to the health and safety of any individual.
- Damage to the environment.
- The deliberate concealment of information about any of the above.
- Reasonably believe that the disclosure is “in the public interest”.
- Meet further conditions, which depend on the identity of the person to whom the disclosure is made. A disclosure to the employer, or to a legal adviser in the course of obtaining advice, does not have to meet any further conditions in order to be protected. However, an employee blowing the whistle to a prescribed person, such as an industry regulator, must reasonably believe that the matter falls within the regulator’s area of responsibility and that the information and any allegations contained in it are substantially true. The conditions for even wider disclosure (such as to the press) are much more stringent.
Where whistleblowing is the reason (or principle reason) for an employee’s dismissal, that dismissal is automatically unfair and employment tribunals are not restricted by the usual qualifying period for unfair dismissal claims, or the upper limit on unfair dismissal compensation. A tribunal can also make an interim order for the continuation of an employee’s contract of employment, on full pay, pending final determination of the unfair dismissal complaint.
Drawing up a whistleblowing policy
The principal objectives of a whistleblowing policy and procedure should be to:
- Convey the seriousness and importance that the employer attaches to identifying and remedying wrongdoing.
- Encourage workers to raise concerns internally as soon as possible and to give them the confidence to do so.
- Remind workers (often by cross-referring to other policies and codes of conduct) of the standards of behaviour expected of them.
- Ensure workers know whom to approach with a concern, and to enable them to bypass the person, management level or part of the organisation to which the concern relates.
- Outline the procedures for investigating disclosures and what steps might be taken if wrongdoing is uncovered.
- Make it clear what will happen to those who victimise genuine whistleblowers or abuse the system by making malicious allegations.
- Provide access to further sources of advice and guidance on whistleblowing.
Relationship with other policies and procedures
Before introducing a whistleblowing policy, an employer should review any policies, procedures, codes and rules that are already in place, such as those contained in contracts of employment, staff handbooks and intranets. This will enable it to determine if (and to what extent) any required standards of conduct have already been made clear to the workforce, and to identify the systems in place for handling matters when things go wrong. Many large organisations will have their own codes of practice on conduct of business by staff. In some types of business, regulatory requirements will also have to be considered.
Who should handle disclosures?
One of the chief aims of a whistleblowing policy should be to encourage and facilitate internal disclosure. Employers should be careful to select personnel in whom staff will have confidence, in order to ensure that they feel comfortable making disclosures and that the procedure is workable. It is often advisable to appoint a named individual or individuals outside line management to whom people can raise their concerns. They may be referred to as a “Whistleblowing Officer” or by some other appropriate title. The BSi Code suggests that workers in larger organisations should have the option of reporting concerns to a board director or a dedicated telephone hotline.
What disclosures should be covered?
The concept of a qualifying disclosure in section 43B of ERA 1996 requires the worker to have a reasonable belief that one of six specified situations has occurred, is occurring or is likely to occur. The question for employers drafting a whistleblowing policy is whether to try to limit the coverage of the policy to the types of disclosure covered by the statutory regime. More specifically, should it only cover the types of issues listed in section 43B, and should it require whistleblowers to have a “reasonable belief” before they come forward?
There is a strong argument that whistleblowing policies should cover more than just the matters potentially covered by a protected disclosure under ERA 1996. The statutory framework should ideally be seen as a backstop, not a replacement for a culture where all forms of inappropriate behaviour may be challenged.
Disclosures to regulators or other external organisations
Section 43F of ERA 1996 provides that a qualifying disclosure can be made to a “prescribed” person – mainly regulatory bodies. A wider external disclosure may also, in limited circumstances, be protected.
While employers inevitably prefer workers not to make external disclosures, and may wish to make this clear in a written policy, it is advisable to tread carefully. As the BSi Code points out, deterring workers from making a disclosure to a regulator may trigger the protection for wider disclosure. Furthermore, if a worker does make a protected disclosure to a regulator or other external body, any criticism of that worker for breaching the whistleblowing policy is likely to amount to an unlawful detriment.
Employers sometimes hope to avoid external disclosure of sensitive information by imposing duties of confidentiality on their employees. However, any such duty is rendered ineffective in so far as it purports to prevent a worker from making a protected disclosure.
In order to reassure workers and encourage disclosures, whistleblowing policies should set out the legal protection available to whistleblowers.
Whistleblowing policies should provide details of the steps that a worker can expect an employer to take to investigate a disclosure. Complaints should be investigated promptly so that any delay does not of itself create further grounds for complaint and to ensure that relevant evidence is collected before it is destroyed.