AI literacy and training are becoming essential for businesses that deploy AI tools in their operations. Employees, contractors and end-users need to understand not only how to use AI effectively, but also the legal, ethical and compliance obligations that come with it. Regulators and industry bodies are increasingly expecting organisations to demonstrate that they have trained staff appropriately on the risks and responsibilities of AI use.

Our solicitors help clients design and implement AI training programmes that meet regulatory expectations, manage risk and build confidence in the safe and responsible use of AI tools. Where appropriate, we also deliver tailored training sessions to boards, management teams and employees.

Why AI Literacy Matters

AI is not just a technical tool. It carries legal, contractual and ethical implications.

Without proper training, businesses may face:

  • Compliance risks – breaches of data protection, discrimination, consumer protection or online safety laws.
  • Operational risks – staff relying on AI outputs without adequate verification.
  • Reputational risks – misuse of AI leading to public criticism or loss of trust.
  • Liability risks – unclear accountability for AI decisions and outputs.

Training Obligations

Depending on the sector, businesses may already be under a duty to train staff in the responsible use of technology. We advise on:

  • Regulatory and contractual obligations to provide AI training.
  • Industry standards and best practice for AI literacy.
  • How to evidence training as part of compliance frameworks.
  • Integrating AI training into wider governance and risk management processes.

Delivering AI Training

We support clients with training tailored to their needs, including:

  • Board and senior management training – focusing on governance, accountability and regulatory compliance.
  • Employee training – covering day-to-day use of AI tools, including acceptable use, content moderation and data ownership.
  • Specialist training – for staff in high-risk roles such as HR, marketing, financial services or healthcare.

Why Seek Legal Support?

Legal input ensures that AI literacy and training programmes go beyond technical instruction to address the legal, ethical and contractual responsibilities of AI use. With the right training in place, businesses can deploy AI tools with confidence, reduce compliance risks and demonstrate a responsible approach to regulators, funders and clients.

For any questions you may have, our AI training solicitors Neil Williamson and Colin Lambertus can help you.